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Privacy Policy

PRIVACY POLICY — AUXILIUM STUDIO

Last updated: December 2025

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Who We Are

Auxilium Studio (“we”, “us”, “our”) is a sole trader business providing digital CAD products and design services.
Email: auxiliumstudio@outlook.com
Website: www.auxiliumstudio.co.uk

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What Information We Collect

We collect personal data when you:

  • Purchase digital products

  • Contact us directly

  • Browse our website

This may include:

  • Name

  • Email address

  • Billing address

  • Order information

  • Payment confirmation data

Payment information (card details) is processed securely by Stripe or PayPal. We do not store or see your full card number.

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Automatically Collected Data

Our website may automatically gather non-identifiable information such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on site

This is used for security, analytics and site performance.

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How We Use Your Information

We use your personal data to:

  • Process and deliver digital downloads

  • Send order confirmations and support messages

  • Respond to enquiries

  • Improve website experience

  • Maintain accounting and tax records

We do not sell, rent or trade your data with third parties.

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Legal Basis for Using Your Data

We process information under UK data protection laws on the following bases:

  • Contract: to fulfil your order

  • Consent: if you opt-in to marketing

  • Legal obligation: tax and accounting requirements

  • Legitimate interest: security and fraud prevention

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Sharing Your Information

We share limited information with trusted service providers necessary to run our business:

  • Wix (website hosting, analytics)

  • Stripe / PayPal (payment processing)

  • Email provider (sending receipts or replies)

These companies process data securely on our behalf.

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Cookies

Our website uses cookies to:

  • Enable checkout functionality

  • Analyse site traffic

  • Improve user experience

You can manage cookie settings through your browser.

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Data Retention

We keep:

  • Order and purchase information for up to 6 years (UK tax law)

  • Customer enquiries for up to 12 months

We only retain data for as long as necessary.

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Your Rights (UK GDPR)

You have the right to:

  • Access personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing at any time

  • Make a complaint to the Information Commissioner’s Office (ICO)

To exercise your rights, contact: support@auxiliumstudio.com

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Security

We use secure server technology, limited access controls, and encrypted payment processing to protect your information.
However, no method of internet transmission is 100% secure.

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Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page.

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Contact Us

If you have questions about this Privacy Policy or your data, contact:

support@auxiliumstudio.com

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Agreement

By using this website and purchasing digital products, you agree to this Privacy Policy.

​ACCESSIBILITY STATEMENT

Our Commitment to Accessibility

Auxilium Studio is committed to providing a website that is accessible to the widest possible audience. We aim to make our online content easy to navigate and use for all visitors, including individuals with disabilities.

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What We Are Doing

We are working to improve accessibility by:

  • Keeping a clean and simple site structure

  • Adding descriptive alternative text to images where appropriate

  • Maintaining easily readable text and colour contrast

  • Minimising unnecessary animation or visual distractions

We review our content periodically and make improvements where possible.

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Limitations and Ongoing Work

We acknowledge that some elements of our website may not yet meet all accessibility standards. Accessibility is an ongoing process, and we are committed to continuing improvements over time.

If you encounter issues, we genuinely want to know so we can fix them.

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Contact Us for Accessibility Support

If you experience any difficulty accessing content on this site, or if you would like to request information in a different format, please contact us:

Email: auxiliumstudio@outlook.com

We will respond as soon as possible and work with you to provide an accessible solution.

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Feedback Welcome

We value feedback on accessibility and usability. If you have suggestions on how we can improve our website accessibility, please let us know.

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